Privacy Policy

Speedy Sliding Door Repair LLC (“Speedy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you contact us, request an estimate, or interact with our ads, forms, website, or social media. By submitting your information to us, you agree to this Policy.

1. Who We Are

Speedy Sliding Door Repair LLC is a sliding-door repair company serving the Greater Orlando, Florida area. We provide sliding door restoration, roller replacement, track repair and installation, and lock system repair and upgrades. We do not sell new doors or service garage doors.

2. Information We Collect

Information you give us

• Your name, phone number, email address, ZIP code, and the street address where you want the work done;
• Details about your sliding door issue and your responses to our intake questions;
• Any messages, photos, scheduling details, or other information you choose to provide.

Information collected automatically

• Device, browser, and usage information when you visit our website, including via cookies and similar technologies;
• Information about how you interact with our ads on Facebook, Instagram, Google, and other platforms, including ad-click identifiers (such as Meta’s fbclid and Google’s gclid) and campaign tags. We keep these in first-party cookies for up to 90 days so we know which ad brought you to us.

Information from third parties

• When you submit a lead form on Facebook or Instagram, those platforms share the contact details and answers you provide so we can follow up with you.

3. How We Use Your Information

• To respond to your inquiry and provide a free estimate;
• To schedule, perform, and follow up on repair services;
• To contact you about your request, appointments, and our services;
• To send service updates and, where permitted, promotional offers;
• To operate, improve, and secure our business, ads, and website;
• To comply with the law and protect our legal rights.

5. How We Share Your Information

We do not sell your personal information. We share it only as needed to run our business, including with:

• Service providers who help us operate — such as scheduling, customer-management, communication, and IT vendors — who are permitted to use the information only to provide services to us;
• Advertising and analytics platforms such as Meta (Facebook and Instagram) and Google (Google Analytics and Google Ads), which process lead and interaction data under their own terms and privacy policies. To measure our ads, our scheduling system may send Meta information about your request, your appointment, and a completed job, together with the ad-click identifiers described above;
• Legal and safety recipients when required by law, to enforce our agreements, or to protect the rights, property, or safety of Speedy, our customers, or others;
• A successor in connection with a merger, sale, or transfer of our business.

6. Cookies & Tracking

Our website and ads may use cookies, pixels, and similar technologies (including the Meta Pixel, Google Analytics, and Google Ads tags) to remember preferences, measure ad performance, and understand site usage. Our reviews section is provided by Trustindex, which loads its own script to show our Google reviews. You can control ad personalization at Google Ad Settings and Meta Ad Preferences, and opt out of Google Analytics with the Google Analytics opt-out add-on. You can manage cookies through your browser settings; disabling them may affect how the site works. We do not respond to browser “Do Not Track” signals at this time.

7. Data Retention

We keep your information only as long as needed for the purposes described in this Policy, to provide our services, and to meet legal, tax, or recordkeeping requirements, after which we delete or de-identify it.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You provide information to us at your own risk.

9. Your Rights & Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To make a request, contact us using the details below. We will respond as required by applicable law, and we will not discriminate against you for exercising your rights.

10. Children’s Privacy

Our services and ads are intended for adults. We do not knowingly collect personal information from children under 13 (or under 18 without parental consent). If you believe a child has provided us information, please contact us and we will delete it.

11. Third-Party Links & Platforms

Our ads and site may link to or operate on third-party platforms (such as Facebook, Instagram, and Google). We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised, and changes take effect when posted. Your continued use of our services after an update means you accept the revised Policy.

13. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. This Policy is provided for informational purposes and does not create a contract or any rights or obligations beyond those required by applicable law.